Data Governance & Sovereign Privacy

Privacy by design and sovereign operations.

Formal declaration of privacy, data handling, and AI governance for systems and services operated by InnerChispa LLC (USA) and PC Doctor S.A. (Ecuador).

Ecuador LOPDP Compliant Zero Cloud Token Leak Mandatory Human in the Loop
01

Data Controllers & Jurisdiction

Technical, commercial, and operational data processing is jointly governed by:

  • PC Doctor S.A.: Guayaquil, Ecuador. Operaciones técnicas de campo, soporte de hardware, redes, CCTV y facturación fiscal autorizada ante el SRI.
  • InnerChispa LLC: Estados Unidos. Arquitectura de software, sistemas de inteligencia privada, modelos locales y Living Lab de investigación.

We adhere to Ecuador's Organic Law of Personal Data Protection (LOPDP) and international privacy-by-design standards.

02

Local Processing & Sovereign Model Execution

Unlike conventional commercial integrations that stream confidential prompts to external cloud providers:

  • Local Inference on Private Hardware: Large language models (Qwen 2.5 Coder 30B, Llama 3) and audio models (Whisper) execute entirely on on-premise AMD ROCm and Intel nodes in Guayaquil.
  • Zero Public Model Training: Your technical data, network logs, invoices, and diagnostic notes are NEVER used to train public models or shared with commercial LLM vendors.
03

Human-in-the-Loop Governance & Gated Actions

Autonomous agents in InnerOS are strictly bounded by deterministic security gates:

  • Draft Suggestions Only: Agents triage incoming requests, correlate technical patterns, and draft proposals solely as internal suggestions.
  • Mandatory Human Sign-Off: Issuing fiscal SRI invoices in Contífico, dispatching binding quotations, or applying network configuration changes strictly requires explicit owner or technician sign-off.
04

Field Data, Biometrics & Physical Devices

For solutions such as InnerSpark Workforce AI and the SenseFace 2A biometric hardware:

  • Local Biometric Verification: Facial and fingerprint matching occurs on-device within the biometric terminal. No raw biometric templates are exported to external cloud databases.
  • Encrypted ADMS Telemetry: Attendance timestamps and check-in events transmit through encrypted push channels and persist in role-based access controlled databases.
05

Cookies, Telemetry & Web Analytics

Our public web surfaces (including lab.pcdoctor.ai and innerchispa.us):

  • Zero Advertising Trackers: We do not employ third-party ad retargeting pixels (Meta Pixel, Google Ads) or monetize visitor behavior.
  • Cloudflare Privacy-First Analytics: We utilize cookieless, anonymized telemetry provided by Cloudflare to monitor performance, latency, and prevent malicious DDoS traffic.
06

Exercise of Rights & Official Inquiries

Under applicable law, you may at any time request access, rectification, portability, or deletion of your personal and business records.

Official Data Protection & Privacy Contact:
Escalamiento técnico directo: [email protected] · WhatsApp: +593 99 905 9000
Última actualización: 22 de Octubre de 2026 · Guayaquil, Ecuador & Delaware, USA.
FAQ

Clear answers for people and AI search engines

What does PC Doctor and InnerChispa do?

PC Doctor provides computer diagnostics, repair, maintenance, networking and IT support in Ecuador, while InnerChispa builds supervised AI systems, automation and private operational memory for real business workflows.

Can support be remote or on-site?

Yes. The team can coordinate remote support when the issue can be diagnosed safely online, and on-site support when hardware, networks, cameras or physical infrastructure require field work.

How can a customer request service quickly?

The fastest path is WhatsApp at +593999059000 or email at [email protected], with a short description of the device, issue, location and urgency.

How are AI and automation used?

AI agents are used as supervised tools for intake, evidence organization, pattern detection, quoting assistance and operational follow-up; sensitive actions remain human-reviewed.